At
FirstLine
Transportation Security,
passenger security is our top priority. So is passenger satisfaction.
As part of the Transportation Security Administration’s program
to test public/private partnerships for passenger and baggage screening
at Kansas City International Airport, we are committed daily to
improving the traveling experience of the American public with top-notch
customer service and smiling faces. When you want the personal service
of a private company, with security procedures that live up to the
government’s highest standards, you want FirstLine.
For
more information on our security services and programs, call 615-312-7857
or email us at info@firstlinets.com
FirstLine
Receives Safety Act Designation -
April 12, 2005—-In
an announcement that has a significant impact for airports, the
Department of Homeland Security has designated FirstLine Transportation
Security's passenger and baggage screening services as anti-terrorist
technology and further designated FirstLine as a seller of this
technology under the provisions of the Support Anti-terrorism by
Fostering Effective Technologies (SAFETY) Act of 2002. This decision
makes FirstLine the first and only private passenger and baggage
screening company to receive the designation. Read
More>>
Air Travelers Continue to
Express High Confidence and Satisfaction -
The Transportation Security Administration recently released the
results of its second annual Customer Satisfaction Survey. The
report, conducted by BearingPoint Inc. of McLean, VA generally
gave high marks to both federal and private screeners for customer
service and air travel security. Between 80 and 95 percent of the
passengers surveyed gave positive responses when surveyed in eight
aspects of the current screening process. Read
More>>
In the
News: Opt-Out Benefits
Accruing -
Of all the benefits that using private screening companies could
bring to airports that opt out of TSA’s screening program,
the most overlooked one could be shifting human resource functions
from federal security directors (FSDs) to the private firm. That’s
the view of John DeMell, president of FirstLine Transportation
Security, which provides screening at Kansas City International
(KCI). Read
More>>
